11/24/2023 0 Comments Momentcam support emailSnippet rule: Never use automated canned responses. Any logs you can provide to the IT team will help out. If none of those work, check out your email logs and see if you’re sending those emails out right. That’ll go a long way, and the IT team can make sure not to block anything from that address. Go ahead and give them the IP addresses with instructions to pass them on to their IT team. But I think you knew that one sounded like a robot wrote it. If the issue continues, please let me know.įirst, don’t write like a robot. If you’re still not receiving emails from us, please contact your ISP (Internet Service Provider) to ensure that they are not blocking email traffic coming from us. If they are, be sure to add our email domain to your email account’s safe senders list. Make sure you have not adjusted your notification settings.Ĭheck your spam or junk email filter to make sure that emails coming from us aren’t being placed in this folder. Example requestįollow these tips to troubleshoot your issue: If a customer is behind a pretty strict firewall, email notifications from your app might be blocked. I’ll have our programmers take a look and see what’s going on.Ĭustomer Support 9. Copy this output and send it to me in a reply to this email message. The result will be a series of text output that shows hops from your computer to our server. It may take a few minutes to complete the trace. ![]() Open Network Utility from your Utilities folder, select the Traceroute tab, enter “” (without quotes and including your subdomain) and click the trace button. Once there, type: “” (without quotes and including your subdomain). Go to Start (start button on the lower left of the desktop) Can you perform a traceroute to help me figure this one out? I know this might sound like a scary tech tool but I’ll walk you through it. This data will just be used for creating your cartoon avatar, which will not be collected, stored or shared to anywhere.I’m sorry about those access troubles! The app’s looking good on my end with your account. When you make a photo, your photo will be analyzed by our offline deep learning algorithm and create a caricature style avatar. We will not upload any of your face data. We are always trying to improve MomentCam and are happy to listen to your opinion.įor feedback, contact us at or visit our website at Any unused portion of a free trial period, if offered, will be forfeited if you purchase a subscription to that publication.You cannot cancel the current subscription during the active subscription period.You can manage your subscription and switch off the auto-renewal by accessing your Account Settings in iTunes after purchase.Your account will be charged for renewal within 24-hours prior to the end of the current period.Your subscription automatically renews unless auto-renewal is turned off at least 24-hours before the end of the current period.Payment will be charged to your iTunes Account at confirmation of purchase.1 year for $29.99, auto-renews at the end of each year term at $35.99. 1 month for $4.99, auto-renews at the end of each month term at $6.99. You can choose among 2 types of MomentCam auto-renewing subscriptions: ►ENGAGE in activities to win prizes by sharing your creations with the whole world. ►JOIN a community of millions around the world who love a good dose of humor using MomentCam. ►SURPRISE your friends by creating personalized caricatures of them and sharing it with your group of friends and family. ►FACIAL EXPRESSIONS: You can now change the facial expressions of your cartoon in the Face Edit tab to show surprise, sorrow, romance, and many more! ►EXPLORE a whole world of options to create a completely personalized cartoon of yourself. ![]() ►SHARE your caricatures and animated emoticons on Facebook, Twitter, Instagram and WeChat. ►TEXT BUBBLES! Add some quotes and jokes to make your caricatures funnier. ►COLOR CARICATURES! Express your colorful emotions and situations in special color caricatures. ►TURN yourself into hilarious cartoons and animated emoticons. MomentCam also allows you to create your own personalized emoticons, with funny gestures such as simleys, winks, to express yourself in the funniest way possible. With a database containing thousands of backgrounds which are updated daily and are created for every occasion, region, cultural and pop reference, MomentCam will keep you wanting to come back for more. ![]() Add some funny features such as beards, hats, glasses and select a background to create a Momie! Simply share it with your friends across various platforms and enjoy the smiles! Select a picture of yourself or your friend and let MomentCam run its magic by turning it into a stylish cartoon. MomentCam gives you the power to express your emotions by creating funny cartoons and emoticons.
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